In this channel, when players type their text they will see 3 colors in the chat window: white means 13+ can see it, yellow means only 18+ can see it, and red is completely filtered. This chat will be filtered for profanity. Open Chat allows players a more open communication environment with other 18+ players.
Gift Cards cannot be used to unlock Open Chat. Please contact Customer Support using the "Ask a Question" button on the Help & Support page.ġ8+ Open Chat can only be unlocked by players over the age of 18 who have a current Membership paid for with a valid credit card. If you have previously been able to use Text Chat and no longer can access it, it is possible that you have been reported for harassment or other misconduct. The parent/guardian must validate his/her age by buying a Membership or Crowns with a valid credit card. Text Chat for players with under 13 accounts can only be turned on by a parent/guardian over age 18. Under the "Account Management" section login to your parental controls and click on the 'enable' button located next to the 'filtered text' option. To enable you must login to and select "My Accounts". If you have an account that is over 13 and still cannot chat you might need to enable the feature.
You can turn the chat bubbles on and off by pressing the letter O on your keyboard. You may also simply have the Chat Bubbles turned off. Accounts set up as over 13 players are able to use the Text Chat. If you are unable to use the chat function, it is possible that your account does not have Text Chat enabled.
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